Privacy Policy — Seejthreadsflames (STF)

Last updated: August 2026

At Seejthreadsflames (STF), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, place an order, create an account, subscribe to marketing, or contact us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• full name;
• email address;
• phone number;
• shipping and billing address;
• order and purchase details;
• payment status and limited payment-related information;
• account information;
• customer-service communications;
• website usage information;
• IP address;
• device and browser information;
• cookie and marketing preferences.

We collect this information when you place an order, create an account, subscribe to updates, contact us, or interact with our website and services.

2. How We Use Your Information

We may use your personal information to:

• process, fulfil, and deliver orders;
• send order confirmations, shipping updates, and tracking information;
• provide customer service;
• manage returns, refunds, cancellations, and order enquiries;
• maintain and improve our website and shopping experience;
• prevent fraud and protect our website and customers;
• comply with legal, accounting, and tax obligations;
• send marketing communications where you have agreed to receive them;
• operate analytics and marketing tools where permitted.

3. Legal Basis for Processing

Where applicable under data-protection law, we process your personal information on one or more of the following legal bases:

• Performance of a contract — for processing orders, payments, shipping, returns, and customer support connected to a purchase;
• Legal obligation — for tax, accounting, fraud prevention, and other legal requirements;
• Legitimate interests — where necessary to protect our business, improve our services, prevent misuse, or provide customer support, provided those interests do not override your rights;
• Consent — for certain marketing communications, analytics, advertising, and non-essential cookies where consent is required.

Where processing is based on consent, you may withdraw that consent at any time.

4. Payment Information

Payments are processed securely through trusted third-party payment providers.

Seejthreadsflames (STF) does not directly store your complete payment-card details.

Payment providers process your payment information according to their own privacy and security policies.

5. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you information about:

• new product releases;
• limited collections;
• preorders;
• restocks;
• promotions;
• brand updates.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate essential store functions, remember preferences, understand website performance, and support analytics or marketing features.

Where required by law, non-essential cookies and similar technologies are only used after you have provided consent.

You can manage or withdraw your cookie preferences through the available cookie settings on our website.

You may also adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.

7. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our business, including:

• Shopify and ecommerce technology providers;
• payment processors;
• shipping and delivery providers;
• email and marketing platforms;
• website analytics providers;
• customer-service tools;
• fraud-prevention and security providers;
• professional advisers or authorities where disclosure is legally required.

We do not sell your personal information.

8. International Data Transfers

Some of our service providers may process personal information outside the European Economic Area.

Where this occurs, appropriate safeguards are used where required by applicable data-protection law, such as recognised adequacy decisions or approved contractual protections.

9. Data Retention

We keep personal information only for as long as necessary for the purposes for which it was collected.

This may include retaining information to:

• fulfil orders;
• provide customer support;
• comply with tax and accounting requirements;
• prevent fraud;
• resolve disputes;
• enforce agreements;
• protect our legal rights.

Different retention periods may apply depending on the type of information and legal requirements.

10. Data Security

We take reasonable technical and organisational measures designed to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• access your personal information;
• correct inaccurate or incomplete information;
• request deletion of your personal information;
• restrict certain processing;
• object to certain processing;
• request data portability;
• withdraw consent where processing is based on consent;
• object to direct marketing;
• lodge a complaint with a data-protection authority.

We may need to verify your identity before processing certain requests.

12. Complaints

If you have concerns about how your personal information is handled, you may contact us so we can review the matter.

You may also have the right to lodge a complaint with the relevant data-protection authority.

For customers in the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.

13. Children’s Privacy

Our online store is not specifically directed at children.

We do not knowingly collect personal information from children where parental or guardian consent would be required under applicable law.

14. Third-Party Links

Our website may contain links to third-party websites or services.

Seejthreadsflames (STF) is not responsible for the privacy practices, security, or content of external websites. Those websites are governed by their own privacy policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal obligations.

Any changes will be published on this page with an updated revision date.

16. Contact

For privacy questions, data requests, or concerns, please contact:

Seejthreadsflames (STF)
Email: service@seejthreadsflames.com
Website: seejthreadsflames.com